Transparency

We are an Australian owned and run business and take pride in continually being 100% transparent with our customers.

Our rates are always disclosed before we start a job and you know exactly what you’re getting before we commence any works.

Our plumbing experts will always let you know exactly what is going on every step of the way leaving you with peace of mind so you feel you are getting the value that you deserve.

Overcharging

We always charge honestly and accurately as per our company set pricing structure. Should you feel that this was not the case, our family and management team will review and ensure that you are getting the value for money we are known for.

Accountability

We provide a lifetime guarantee on workmanship to leave you resting assured that all work has been completed to the highest benchmark and in accordance with the Master Plumbers Association and the relevant Australian Standards. On the off chance that you feel that the work was not up to the highest standard please call our family management team who will resolve the issue by sending our plumber back, or a member of management will personally attend at a time that suits you.

We never complete inferior work or work that is not required under any conditions.

Guarantee

We provide a 100% lifetime guarantee on any workmanship.

Materials

Secured by fabricates surety.

Terms and Conditions

The terms and conditions of our services can be found on any of our quotes or invoices and you can rest assured that there is no sneaky fine print like you may find with other services.